Consumerism

Articles on Consumer Claims: What Constitutes a Consumer Claim?

Consumer claims encompass several key areas, including: discrepancies between the price at the checkout and the price on the product; flight disruptions; spam; technician lateness; train delays. This addresses the procedures for filing such claims and obtaining compensation.

Our organization, Dino, is an Israeli startup established to address the critical lack of readily available legal technology in the realm of small claims. This represents the first and only technology of its kind in the small claims field.

Our service conforms to the directives of the judiciary, offering approximately 75% cost savings. It features a user-friendly questionnaire, a document attachment add-on, and a streamlined process completing a claim within 14 minutes.

As part of our technological development and service accessibility, the system incorporates a suite of integrated support tools, including a guided assistant, informational resources, and a structured document input feature for annexes.

Our system adapts the claim language to reflect the appropriate gender and number (masculine/feminine, singular/plural).

Train Delay: A delayed train does not automatically entitle a passenger to a free ticket.

Created at: 13/01/2025

What Constitutes Train Delay and When is a Free Ticket Granted? A train delay is defined as a passenger train arriving at its destination station thirty minutes or more behind the official schedule published by Israel Railways. Such a delay may entitle passengers to a free ticket (Section 4 of the Delay Compensation Procedure). Even […]

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