His Honor, I hereby file a small claims action.

Filing a Small Claim is suitable for “small” cases; simple cases requiring efficient and, above all, swift resolution. However, data indicates that many are apprehensive. This is not because they doubt the merit of their claim, but because they find the procedure confusing: How do you prepare a small claim? What should you write or attach? And most importantly – how do you submit it?

Official data from the judiciary show that these concerns are usually justified. To the extent that approximately half (!) of the claims are dismissed due to technical flaws.

In other words, the claim is not dismissed because it lacks substance, but because it was prepared and submitted not in accordance with the technical requirements stipulated by law. Thus, claimants fail to exercise their right of access to courts, and defendants who caused the harm benefit from impunity.

Dino’s innovative platform aims to overcome this deficiency. The system allows the average user, unsure of where to begin or end, to simply decide and say: “Dino – file my claim!

This article will briefly address the pre-Dino situation; present the innovation Dino brings to the world of small claims; and explain how it overcomes the (numerous) shortcomings that existed and persist in the previous system.


The Situation Before the Dino System – Antiquated or Expensive

The Judiciary Form:

By law, a small claim statement must be initiated using a small claim form prepared by the judiciary. This is a completely free form available for download online; the only cost involved is the statutory filing fee.

The form is available in PDF format (i.e., non-editable). The claimant must print the form, fill it out by hand, and attach documents. Besides being outdated (and producing a less aesthetically pleasing result), the form’s fields are generic and often insufficient for adequately describing the case. For example:

In the “Description of the Claim” section, the claimant is first asked to describe the place and date on which “the obligation for payment of the claimed sum arose, whether by agreement between the parties or otherwise”.

Needless to say, this field is irrelevant for most small claims. What do you write in this field when dealing with a spam claim? Or an aviation claim? Or a claim for a traffic accident?

The point is clear. Most fields in the form present similar difficulties in accommodating case-specific details. Consequently, claimants may struggle to describe their simple case accurately, failing to adequately reflect their claims.

Furthermore, the submission of printed, handwritten forms is undeniably outdated. It is clearly preferable to prepare a structured printed document using a computer or mobile phone.

Solicitor for Small Claims

Another option is to use a solicitor for small claims. However, many cases are very simple and the sums involved are small, making it less cost-effective; and sometimes unnecessary. This is because the claimant understands their case and can describe it quite easily.

Let us clarify: if a claimant has difficulty understanding their case or if the claim amount is high, it is advisable to at least consult with a solicitor specializing in this area. However, although this is a perfectly reasonable option, it is undoubtedly expensive relative to the average value of small claims filed annually.

In particular, there is no guarantee that the amount paid to the solicitor will be recovered by the claimant as “legal costs”. Therefore, many claimants forgo this option due to financial concerns alone and, lacking a suitable alternative, relinquish their rights. We remind you that by law, representation by a solicitor in small claims proceedings is prohibited unless special permission is granted (granted in only about 1% of filed claims and in exceptionally unusual cases).

Other Options

Some websites offer one of two options: 1. To prepare the court form online; 2. Or to describe the case and a solicitor will prepare the claim.

The first option does not overcome the inherent shortcomings of the small claims court form, as explained above. The second option, while seemingly different, is essentially the same. It still involves a professional preparing the claim, and the cost will likely reflect this, perhaps slightly lower than if the client directly contacts a solicitor, but still not cheap and certainly not free.

Dino Will File For Me – Accessible Technology at a Fair Price

Dino offers a smart automated system that allows you to produce a small claim entirely independently, from any device, within a very short average time. After registering with the system, you select the type of claim from 16 categories (rent, aviation and tourism, vehicle, consumer, spam, technician delays, etc.).

After selecting the category, the system guides the user through a dynamic questionnaire that changes according to the answers selected. All questionnaires have been pre-defined by a solicitor. Explanations providing relevant information accompany the questions. Within the questionnaire, it is possible to attach files, which will be organized in the final document with a table of contents and annexes.

The questionnaire can be saved as a draft at any time, allowing the user to prepare the claim at their own pace.

Change your mind mid-questionnaire and want to start a different claim and only choose at the end? No problem! You can prepare as many claims as you like until you choose the claim(s) you want to submit to the court.

At the end, you receive 3 things in one downloadable and fully editable file (WORD format): 1. A completed small claims court form; 2. A small claims statement; 3. An organized annex index with all documents attached by the user. Further information can be found on the homepage or under the tab “How it works – using the system“.

In addition to the technological innovation that undoubtedly enhances the small claims filing experience, we have worked diligently to ensure that the cost of generating the small claim is accessible to all: only 299 NIS (including VAT).

The user can submit the small claim entirely independently online via the court website “Net Mishpat”. However, users who prefer not to handle this themselves can purchase a submission service with a legal courier at a very low cost, in addition to the court fee which we will pay for the user. (Avoid the hassle, we’ve prepared a small claims filing cost calculator).

Why Filing a Small Claim Through Dino is Preferable

  • Compliant with Court Instructions: The system addresses the worrying statistic that half of claims are dismissed due to technical flaws. Dino’s claim form complies with court management instructions and is submitted with the mandatory court form, including the user’s online signature.
  • Savings of Over 75% on Costs: Even for small claims, professionals charge significant fees. Generating a small claim with Dino costs only 299 NIS (including VAT).
  • Accessibility from Any Device: Prepare your claim from anywhere and on any device – computer, mobile phone or tablet. Entirely at the user’s discretion.
  • Highest Level of Security: After registration, you will receive a secure one-time password, and we also take ongoing measures to secure our clients’ data.
  • Average Claim Preparation Time: We consistently observe that completing the system’s questionnaire and generating the claim takes an average of 14 minutes.
  • Dedicated Support: In case of a problem or question, you can open a service request via the system, and there is also a chat available for conversation with a representative.
  • Abundant Legal Information Available on the Website: We publish and update extensive legal information on various topics relevant to the world of small claims. This can help users shed light on their cases and place them within the legal field.

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