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What constitutes a train delay and in what cases will I receive a free ticket?

A train delay is defined as a passenger train arriving at its destination station thirty minutes or more after the scheduled time indicated in Israel Railways’ official timetable. Such a delay may entitle you to a free ticket (Section 4 of the Delay Compensation Procedure).

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Train Delay: A delayed train does not simply warrant a free ticket.

Created at: 13/01/2025

Train Delay: A delayed train does not automatically entitle a passenger to a free ticket.

Created at: 13/01/2025

What Constitutes Train Delay and When is a Free Ticket Granted? A train delay is defined as a passenger train arriving at its destination station thirty minutes or more behind the official schedule published by Israel Railways. Such a delay may entitle passengers to a free ticket (Section 4 of the Delay Compensation Procedure). Even […]

Train Delay: A Delayed Train Does Not Automatically Entitle Passengers to a Free Ticket.

Created at: 13/01/2025

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