Benefits and compensation for passengers

html
Air passenger rights and compensation, including for delayed or canceled flights, are routinely afforded. For many years, international conventions governed airline obligations and passenger rights.

For a complete list of passenger benefits and compensation, we have written a separate article detailing potential shortcomings under aviation law (refusal to board, delay/advancement/cancellation of a flight, and changes to ticket conditions), and passengers’ full rights in these instances.

The Aviation Services Law of 2012 codifies and harmonizes international aviation conventions. These conventions had long governed the field, but in the absence of consistent national legislation, countries, including Israel, implemented them variably.

Following extensive deliberation, in 2012, MK Ahmad Tibi proposed and passed the Aviation Services Law, addressing loopholes regarding airline obligations and passenger rights. This law applies to all flights to and from Israel, including stopovers.

Click here for situations where a passenger may not be entitled to compensation or benefits despite being denied boarding.

Click here to return to the list of five situations entitling passengers to compensation and benefits.