Group 5: Products and services sold in the context of a “presentation event” (such as a launch event).

Cancellation of Transactions in Launch Events – This pertains to situations where a consumer purchased a product or service following a sales method characterized as a “presentation event.” This sales method involves the vendor inviting consumers (including through enticements such as “gifts” and “prizes”) to showcase goods or services they wish to sell. For example: A business inviting to a launch event where products will be distributed at a reduced price or as gifts.

If goods were purchased: Cancellation is permitted within 14 days of receiving the goods.

If services were purchased: This depends on whether the transaction is ongoing or one-time:

1. Ongoing transaction: A right of cancellation exists within 14 days of the latest occurrence of the following events:

• From the date of the transaction;
• From the date of providing a written contract;
• From the date of providing a written document (akin to a “disclosure statement”), whichever is later, including the following details:
• The consumer’s right to cancel an ongoing transaction;
• Details of payments the consumer must pay due to the cancellation (if any) and the method of calculating such payments (if determined);
• In a transaction for a fixed period – the duration of the transaction and its end date.

2. One-time transaction: Within 14 days from the date of the transaction and up to 2 business days prior to the commencement of the service.